Requests for Risk Management Case Studies


Online Risk Management Course – Requests for Case Studies

In the previous post, I mentioned that many online and on site course participants have  requested specific advice on managing risks in one or another domain; for example (to repeat):

 

Specific insurance coverages
First party claims
Operational risk
Risk management in the energy field
Marketing risks
Property and casualty insurance

I have been able to answer certain requests with online course materials and blog posts.

These include:

  RE: IT risks
See Managing IT Risk/Cyber Threats;

  Re: How to Implement Enteprise Risk Management
See Online Tutorials for Risk Managers [the one on ERM still in development]
How to Overcome ERM Resistance;

  Re: Risk Tolerance
See several blog posts on risk tolerance (type the term with quotes into the site search, too).

  Re: Case Studies
I cannot give first hand case studies and examples of risk identification in all domains. The aim of the online materials is to set out the general principles which apply to all contexts.

Admittedly, this is not ideal for all audiences. Some people have a learning style in which they want to go by an example that is akin to their specific line of business. I do have blog posts on risk management initiatives in a post-secondary institution, and with municipal government services.

 

Criticisms of Online Risk Management Courses

The following list of criticisms of the online course, outside of purely technical concerns like navigation or browser issues, is quite representative:

Perhaps an advanced case study for each section.
Would prefer the use of case studies where the reader can read the scenario…
More examples.
More case study examples, references, web sites etc….

It is fascinating to me that the overwhelming majority of suggestions for improvement involve more examples, more case studies, more stories! And yet the course is replete with case studies, recorded interviews and articles. What this tells me is no secret to adult learning specialists; namely, that people, perhaps most, prefer to learn by example, by narrative and story. They want to be shown exactly how to proceed.

Sooner or later, those who want to lead risk ID sessions will not be able to rely on case studies, and will have to take the risk of offering their own original interpretation of the business context. I will discuss this in the next post (May 21) “Create Your Own Risk Management Examples”.

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